The impact of the programme for me is shown in results: I was managing one service contract at the beginning of the programme and some months after completion I was nominated responsible for the whole of Iberia
My Coach was able to lead me through both rational and emotional aspects. In particular the emotional aspects were dealt with in a warm and non-intrusive way although the time to build this deep trust was short
My coach is a creative and flexible coach. I was impresses by how readily she was able to adapt her coaching to the diverse needs of a multinational community. I would happily work with her again.
The programme had a huge impact on me, both professionally and personally, this successful result was 99% the skills of the coach.
My coach could deal with all levels if the organisation and understood the big company and industry politics
From a delegate that was uncomfortable with meeting new people and relationship building: And you can laugh a lot because I have to meet / contact new people every day!. And you know what, I’m enjoying being outside my comfort zone and I’m celebrating every small achievement…
The programme broadened my views of events by seeing pros and cons of situations
The coaching helped to identify behaviours that are suited to improve customer intimacy.
I achieved better awareness of my strengths and weaknesses.
It has helped me to gain perspective, look at the bigger picture and re-focus.
It helped me in understanding my own decision making behaviours better
I succeeded in adapting my management style for the more senior role by focusing on how I am perceived ( branding)
I was inspired by the sharing of ideas in the group and real examples of good delivery.